Facebook has reached the level of ubiquity that the rest of us covet. Because of that, it is likely that you’ll find your competitors hanging out there, lurking and even interacting with your customers. You could be among them, spying on them as they do so. But you have to do it discreetly.
First, Facebook doesn’t allow business accounts so it is likely that your competition isn’t out there promoting themselves by writing on people’s walls. At least, not as a corporation.
They likely have a fan page (as should you). And you can become a fan of the page, but that’s an obvious CI strategy, isn’t it? Let’s do something less obvious.
Try to find out the names of top people in your competition’s companies. They likely have personal Facebook accounts. One way to do that is to look at the list of followers of the company’s fan page. If you can figure out who the first couple of followers were then they are likely employees. Follow them.
But, let’s back up. Your Facebook account should be in your own name. Better yet, find someone in your company who isn’t a high profile employee (in other words, their names don’t appear on press releases and prospectuses). Get them to follow your competitors. They’ll blend in much more easily.
Now isn’t that sly? It’s also good competitive intelligence.
Related posts:
- 5 Websites To Spy On Your Competition Easily
- 7 Ways To Spy On Your Competition
- A Sneaky Way To Spy On The Competition
- Do You Follow Your Competition?
- 3 Tools For Spying On The Competition – For Free
Not sure if you’ve heard, but LinkedIn has recently implemented corporate profiles and a “following” feature so that’s another outlet to check out when you’re monitoring competitors.
May 18th, 2010 at 10:58 am
Most people only posts personal posts in Facebook. For example, ‘bad hair day….’, ‘OMG I just gained 1kg’, etc. People used it for recreation. I wonder what kind of information can be pulled that will be useful for corporate espionage?
May 18th, 2010 at 11:13 am
Facebook pages are almost all businesses, and they use them to update their “fans” and supporters on current things going on with them. That is what the writer was talking about following.
May 18th, 2010 at 12:07 pm