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	<title>The Reciprocal Consulting Blog &#187; customer complaints</title>
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		<title>Should You Respond To Negative Comments About Your Business?</title>
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		<pubDate>Fri, 30 Oct 2009 09:02:57 +0000</pubDate>
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		<description><![CDATA[Should you respond to negative comments about your business on other websites? Ideally, you&#8217;d want to have those conversations on your own blog. A good strategy to use to get people over to your blog for a conversation about your products and services is to write a blog post that addresses a concern made publicly [...]]]></description>
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