Common Pay Per Click Mistakes

February 3, 2009 · Posted in Internet Marketing, Pay Per Click · Comment 

Google Adwords is set up to be easy to use, easy to navigate, and with the option to edit campaigns and settings offline, with their Adwords Editor, Google has made it easy to make bulk changes, while still maintaining the same level of detail that allows an account to function well. However, many newcomers to the concept of Pay-Per-Click make the mistake of thinking that PPC itself is easy.

The most common mistake a PPC beginner can make is misuse of match types. While it may be more likely that their keywords are set to the default broad match type only, a lot of times, users can be too specific with match types on certain keywords. This is due to the user not fully understanding the premise of each match type. Many users simply choose broad match to cover a wider range of searches, but for future optimization, this can cause problems, since broad match keyword data is less precise. Generally speaking, when setting up a new campaign, it is a good idea to test all three match types, unless a very tight budget is the issue.

Another issue that may prove counter-productive later on is the structuring of the campaigns and adgroups. While some may have a tendancy to throw too many keywords into a single adgroup with a non-specific ad, others may be shooting themself in the foot by abusing tools like the keyword grouper and ending up with far too many adgroups, each with only a few keywords contained within. What it comes down to is that no one managing a pay-per-click campaign should cut any corners. You can think of building a PPC campaign like building a house – if you use too much material, chances are you’re using the wrong type, and it will cost you far more to build it than it should; and if you use too little material, well, your structure will be unstable and, chances are, your repair costs will be high. Furthermore, the structure and layout for your ads will either result in a high Click Through Rate with few conversions if the ads contain too much on fluff, and maintain a low CTR if you don’t give users a reason to click your ads (ie. ads that are relavant to their searches). This is another reason why match types can make a big difference.

Another big problem in campaigns created by inexperienced managers is the misuse, or lack, of negative keywords. There is a reason for negative keywords, and it’s rare that a campaign will preform better with no negative keywords in place. The beauty of broad and phrase match types with your “positive” keywords is the ability to possibly show up for a larger variety of searches. The beauty of being able to couple this range with a “filter” of sorts (aka negative keywords) is like paying nothing extra to have a bouncer at the front door of your website. For PPC ads, you only pay the cost-per-click (at least, it is recommend that you pay-per-click, and not by impression), much like a club-goer only needs to pay to get through the door. Negative keywords basically check all search terms and if the phrase for which the user searched does not meet the “dress code”, the bouncer tells them to take a hike, and you don’t have to pay for that click.

As you can see, there is much to learn when it comes to pay-per-click, so it is usually best to leave it to an Internet marketing firm like Reciprocal Consulting.

Search Engine Optimization is Not a Science

December 18, 2008 · Posted in Search Engine Optimization · Comment 

When people ask me what I do for a living, the inevitable followup questions will generally  lead to long explainations that leave the inquery unsatisfied. Basically, my first response is “Internet Marking”, which leads they that inquire to further do so with a question along the lines of:

“What does that entail?”, to which I respond, “Pay Per Click, Social Media Optimization and SEO.” To this they ask, “What is SEO?” and I tell them “Search Engine Optimization.”

Even to someone who is computer and Internet savvy, when I try to explain the specifics, they will usually just nod and smile, but everything goes right over their head. This isn’t because they aren’t intelligent or able to grasp the concept of quality link building, but more due to the fact that SEO can’t really be taught to someone in a college course or a weekend seminar, let alone within the twenty minutes on average that these conversations will tend to last.

Like many Search Engine Optimizers, I was given direction during the course of my training, and the rest was self-learned. Sure, the advice of learned others will always benifit those that learn, and instruction can provide foundation, but SEO is always changing, because the “rules by which we must play” are always changing. SEO is not so much a science, but more a type of branding.

Just as a brand is an idea communicated to the target market which associates a name, slogan or idea with your company (and hopefully results in leads, conversions and sales), SEO is the branding of search engines. We use creatively implemented tools to leave an impression on bots that crawl the web, and encourage them to tell the rest of the world about our client’s product or service when they search for related terms.

So yes, while the results of Search Engine Optimization are the sum of links pointing to a site, as well as the quality, quantity and variance of those links, the idea is not so simple in practice. To do this job right, an SEO must be an architect of the Web, constructing a functional, yet appealing structure that serves a purpose and leaves an impression on our target audience, via search engines.

To learn more about branding your company name using highly effective SEO practices, please consult an Internet Marketing Firm like Reciprocal Consulting.

Using Flickr! for SEO Just Got Difficult

December 3, 2008 · Posted in Search Engine Optimization, Social Media Optimization · Comment 

I’ve been using Flickr! personally for the past few years in order to share my artwork through groups, individuals, and the handy RSS feed included in the basic Flickr! account membership. Although I am a member on many other Social Media sites aimed towards artists of different sorts, including deviantART, Myspace (music), and ETSY (although more of an eBay for crafts), Flickr! has thus far been the best catalyst for self-promotion of my work.

The beauty of a Flickr! account is that each photograph is basically treated by search engines as a separate web page, the main difference being the extension used. In the spirit of the structure of an search-engine-readable page, each image submitted to Flickr! contains a name and a description (which may contain links), much like a web page contains a header, title and body, which may include links. The reason for this special treatment is to make Flickr! submissions search-able in both image and web searches, as a means to encourage online sharing of photos.

Thus far, I personally have gotten a lot of attention and a bit of publicity by using Flickr! as a sort of gallery for my artwork. Likewise, many businesses have found Flickr! to be an invaluable means for Social media Optimization, or SMO. Unfortunately, as of recently, Flickr! has been cracking down and doing some searching of their own – for strictly business accounts using Flickr! for SEO.

Although only time will tell where the hard-working staff at Flickr! will draw the line between personal and business accounts, here are a few things to consider if you don’t want to find your Flickr! account deleted:

  • Interact with the Community. Normally, I would say that it is better not to draw attention to an optimization based account or profile on any of these sites, since it may draw attention to the fact that you are not a personal user – however, in this particular case, it seems to me that a complete lack of interaction (via messages, comments, etc) would be a red flag to the ‘cleaning crew’ and may more likely result in account deletion than sticking out like a sore thumb (as long as that sore thumb appears to look like a natural human kindly interacting with other members).
  • Use Links Sparingly. This may seem obvious, but when you split up 80 links between 80 photos, you may not immediately realize how many there are in total. While I personally do not get a lot of traffic to my personal blog through Flickr!, many businesses use it for that purpose. Be conscious of how many links you are throwing to the same URL – you should only place a few links here and there, and make sure the surrounding text is relevant but not ‘selling’ anything.
  • Post More Pictures. This does not mean you should post a ton of pointless pictures, but if you were only uploading pictures of products and linking each one to a product page on an eCommerce site, this would draw attention to the ‘misuse’ of the account, and blatant violation of Flickr! user policy. The key is to post pictures of many different things, all somehow relevant, but not all blatant image adverts. The more you mix it up, the more natural and ‘random’ it will appear to both human and bot browsers of your photostream.

These are a few things that I personally will be trying out to avoid getting my account deleted, but I would think that businesses would have to exercise more caution than personal users.

For more information on effective Social Media and Search Engine Optimization services, please consult an Internet Marketing Firm like Reciprocal Consulting.

Is Competitive Intelligence Ethical?

August 18, 2008 · Posted in Competitive Intelligence · Comment 

In every area of marketing on the web there are questions surrounding morality and fairness. These debates generally stem from questionable practices, and more specifically from uncovering those that are involved in such “foul play” pertaining to their area of so-called expertise. With Search Engine Optimization, there have been numerous malpractices, known as black hat SEO, from link farms to cloaking, which achieve numerous links by deceiving search engines and misrepresenting actual content on site. Luckily, for those of us that wish for search engines to return relevant results and not those which contain massive metatags or get the majority of their rank from sites riddled with unrelated links, search engines are smarter now.

But the debate still remains, whether or not certain practices are ethical. Competitive Intelligence is one of these areas with a significant grey area between what is considered right and that which is not.

Consider sites that store information about other sites. Whois.net, for example, is a domain-based research service, which will return numerous facts about any domain name, including registrant, server, date registered, and more. Many other sites like Whois.net will disclose similar information. Additionally, searching on Yahoo, appending “link:” to a domain name will show all incoming links to that domain, and it’s various pages.

As you can imagine, there are a significant number of ways to retrieve information about a competitor through publicly accessible sites and databases, so as one may wonder, where is the line drawn?

  • First and foremost, anything that is illegal applies online as well. This may be a no-brainer for most of us, but there are still those that think being behind a screen protects them from certain laws, like plagiary. This is most certainly not the case.
  • Public databases, searches, and information are available for everyone; what they choose to do with what they find is their decision, and the choice to use that information in an ethical manner is theirs, as well as any consequences which may result.
  • Analyzing data is a large part of Competitive Intelligence. Obtaining such data through illegal practices, such as bribery, bugging, or theft, is of course considered to be extremely unethical.

The best way to protect yourself against such practices is to ask a lot of questions of your Internet Marketing Firm. As part of a firm that insists on ethical practices, we are happy to answer any questions or concerns you may have about the services we offer.

Maintaining Social Media Profiles

While Social Media Optimization may take a backseat to Search Engine Optimization, it requires an equal level of persistance to achieve your desired results. Just like SEO, SMO is an ongoing process, one which will not show immediate results. One of the biggest misconceptions concerning both SEO and SMO is that there is a definitive goal in mind. Sure, we aim to raise page ranks, and we certainly work towards getting sites to the top of search results for their niche and corresponsing keywords, but it doesn’t end when those goals are achieved, it must continue to be successful. Here’s why:

  • Web crawlers gather a lot of information. This includes times, dates, and other facts about your site that are relevant to your sites statistics, not just inlinks and on-site content.
  • Dates apply to rankings. The longer your site goes without new links pointing towards your site, the less relevant your site becomes to the current date and time.
  • Rank is measured not just by the volume of links. A bunch of links from a few of the same sites will not do much good, as this points to only a few sites that consider your site relevant. Continually getting links means a greater chance of getting more links from a greater number of different sites.

Now, how does this apply to your Social Media profiles? Optimizing these profiles is the same process as optimizing your site, with one catch: You are optimizing more than one site.

I find that often times, clients of our Internet Marketing Firm are generally less interested in SMO than they are in SEO because it seems like a waste of time and money to them, but consider this: Inlinks from higher ranking sites will do more for your site than inlinks from lower ranking sites, correct? Therefore, properly maintaining and linking to a Social Media profile that links to your page, which raises it’s own page rank is helping your site by raising it’s page rank!

For more information on improving your website rank and importance, or for any other Internet Marketing inqueries, please don’t hesitate to contact one of us from Reciprocal Consulting.

Why Social Media Optimization?

There are many ways to optimize your website through SEO and PPC, but even if your website is showing up at the top of search results, there are at least nine more ranking spots that could be pointing to you. So why bother joining the world of Social Media Optimization when you have the number one spot in search results?

  • An added online presence through SMO says more about your dedication to the internet community, which in turn shows that you care more about reaching your customers.
  • Depending on which SMO sites you utilize, you can reach potential customers outside of direct search results. If someone is searching Google for your niche they will be sure to find you. However, if they belong to a forum, online community or message board dedicated to that niche, they may not bother searching Google and, furthermore, anyone who finds you on those sites is guaranteed to show interest in your business and will subsequently be more likely to become a customer.
  • When coupled with SEO, SMO can push your profiles, posts and contributions to various SMO communities to search results beneath your website. This is an additional protection that falls under Reputation Management, but it is just one way to protect your name.
  • Having a presence on multiple SMO sites can generate more links to your website, which adds a layer of security to your top spot on searches.

Basically, Social Media Optimization is an extension of SEO that reaches a large number of more accurately targeted potential customers.

There are many things to consider before setting up an SMO campaign. Everything from which sites you utilize to what your avatar on your various profiles will be, these things all have an impact on your image. Also, choosing keywords wisely can become the difference between an excellent campaign and an ineffective one.

If you’d like to set up a Social Media Optimization campaign for your business, Reciprocal Consulting can help.