Why Web Design IS E-Commerce

June 2, 2010 · Posted in Web Design · Comment 

A few years ago it was common to hear someone say something like, “An ugly website gets prettier by the dollar” or “A ugly website that makes money is more valuable than a pretty website that doesn’t.”

While these anecdotes are pithy (and, we admit, true), we also can’t help but quip in return, “I’d rather have a pretty website that makes me money than an ugly one that makes me the same amount of money.” Wouldn’t you?

All things being equal, I’d rather have a pretty website than an ugly one. And that’s why I can say with confidence that web design IS e-commerce. There’s no sense pretending you have a choice. It’s not like you have to choose between a pretty website or one that makes money. You can have a pretty website that makes money. In fact, if your website is attractive then you stand a better chance today of turning it into cash.

Google would rather send searchers to a pretty website that is relevant to their needs than an ugly one that isn’t. Visitors to your site today will leave if they show up and are offended by your colors or the odd shape of your background. So attractiveness does count.

Instead of defending old Web 1.0 websites that did well because they were ugly enough to stand out, take some time to examine what it takes to make money online today. One part of the equation is web design and website attractiveness. Don’t discount it. Your visitors won’t.